Returns & Exchanges
At Magic Flower Company, we want you to be completely satisfied with your botanical home decor and preserved arrangements. If your purchase doesn't perfectly complement your space, you may return eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original protective packaging to ensure the delicate preserved flowers remain intact during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return box.
Receive Your Refund
Once our team inspects the returned items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing